2-1-14

Friday was one of those perfect days off. Knitting, shopping, meeting with our insurance agent to talk about The Future. Well maybe not so much the last one, but definitely the first two. The meeting. With our insurance agent was pretty interesting though.  We talked about adding liability umbrella coverage, investments, disability and things we could do to make our retirement easier.  I felt like such a grown up!  And that's something that, even at almost 39 years old, I rarely feel. It was a very interesting meeting. It was also something that our previous insurance company would never have done in a million years.

Once upon a time our car and home were covered by a different insurance company.  For shits and giggles lets call them...Nationwide. We were longtime customers of that company. Specifically we were longtime customers of a particular agent.  That agent was fantastic.  Then he retired and the agent who took over the agency turned into a douchebag. I am a huge fan of customer service. If I'm paying for a service, I kind of expect to get my money's worth and part of getting my money's worth is being treated like a valued customer.  We were not treated like valued customers by this agent. In fact, we were called liars by him after we were charged a late fee several months in a row even though our payment was sent and received well before the due date because the company didn't cash the check in a timely manner. Not acceptable. There were some other things that happened as well, but that was the nail in the proverbial Nationwide coffin.  (So if you live in the Columbia area, stay far away from the Gary Hodge agency if you value customer service).

We went to State Farm. I know a lot of people have had issues with that company, but so far we've had nothing other than a good experience. Like yesterday.  They didn't have to ask us to come in so we could talk about The Future, but they did. At no time did we feel they were pressuring us to buy a product from them. We got some good information and now we have to figure out what to do with it.

Today is going to be another perfect day. We're going to get a little something for breakfast then go get our taxes done.  Then we might go window shopping and just see where else the day takes us.